# Apple iCloud

# 65.043 emails being sent to icloud.com addresses being rejected

<table id="bkmrk-docs" style="border-collapse:collapse;width:100%;"><colgroup><col style="width:50%;"></col><col style="width:50%;"></col></colgroup><tbody><tr><td>![](https://hub.safeharboursupport.com/media/KBImages/safeharbour-logo-colour-nobg-500x140.png)</td><td style="background-color:rgb(247,91,0);">### <span style="color:rgb(255,255,255);">**Docs**</span>

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**<span>Document Control</span>**<span> </span>

<table id="bkmrk-document-name%C2%A0-35.01" style="width:100%;"><tbody><tr><td style="width:18.5325%;">**<span>Document Name</span>**<span> </span>

</td><td colspan="3" style="width:81.4668%;"><span>65.043 emails being sent to icloud.com addresses being rejected</span>

</td></tr><tr><td style="width:18.5325%;">**<span>Version</span>**<span> </span>

</td><td colspan="3" style="width:81.4668%;"><span>v1.0 Current</span>

</td></tr><tr><td style="width:18.5325%;">**<span>Author</span>**<span> </span>

</td><td colspan="3" style="width:81.4668%;"><span>Neil Tancock, IT Services (Safeharbour Support Ltd), <neil@safeharboursupport.com>[<span> </span>](mailto:neil@safeharboursupport.com)</span>

</td></tr><tr><td style="width:18.5325%;">**<span>Approval</span>**<span> </span>

</td><td colspan="3" style="width:81.4668%;"><span>Safeharbour Support</span><span> </span>

</td></tr><tr><td style="width:18.5325%;">**<span>Approval date</span>**<span> </span>

</td><td style="width:22.3819%;"><span>26-FEB-2025</span><span> </span>

</td><td style="width:29.5424%;">**<span>Review date</span>**<span> </span>

</td><td style="width:29.5424%;"><span>25-FEB-2028</span><span> </span>

</td></tr><tr><td style="width:18.5325%;">**<span>Absract</span>**<span> </span>

</td><td colspan="3" style="width:81.4668%;">This document lays out what to do if emails being sent to @icloud.com from your domain are being rejected

</td></tr><tr><td style="width:18.5325%;">**<span>Scope</span>**<span> </span>

</td><td colspan="3" style="width:81.4668%;"><span>This document applies to anyone sending emails to @icloud.com email addresses</span>

</td></tr><tr><td style="width:18.5325%;">**<span>Inputs</span>**<span> </span>

</td><td colspan="3" style="width:81.4668%;"><span>None</span><span> </span>

</td></tr><tr><td style="width:18.5325%;">**<span>Outputs</span>**<span> </span>

</td><td colspan="3" style="width:81.4668%;"><span>None</span>

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<span>  
</span>

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**<span>Change Control</span>**<span> </span>

<table id="bkmrk-date%C2%A0-author%C2%A0-versio" style="width:98.5185%;"><tbody><tr><td style="width:14.4291%;">**<span>Date</span>**<span> </span>

</td><td style="width:17.8168%;">**<span>Author</span>**<span> </span>

</td><td style="width:12.2079%;">**<span>Version</span>**<span> </span>

</td><td style="width:55.5459%;">**<span>Change</span>**<span> </span>

</td></tr><tr><td style="width:14.4291%;"><span>26-FEB-2025</span><span> </span>

</td><td style="width:17.8168%;"><span>Neil Tancock</span><span> </span>

</td><td style="width:12.2079%;"><span>0.0</span><span> </span>

</td><td style="width:55.5459%;"><span>First version</span>

</td></tr><tr><td style="width:14.4291%;"><span>26-FEB-2025 </span>

</td><td style="width:17.8168%;"><span>Neil Tancock </span>

</td><td style="width:12.2079%;"><span>1.0 </span>

</td><td style="width:55.5459%;"><span>Approved </span>

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<span>--------------------------------------------&lt;START OF DOCUMENT&gt; --------------------------------------------</span><span> </span>

Occasionally, the @icloud.com email servers will start rejecting emails from your domain. This is an antispam measure and, while frustrating when it happens, it does mean @icloud.com email addresses remain largely spam-free.  
  
If your domain is being blocked as SPAM, you can contact the @icloud.com postmaster team by via email;

Send an email to [icloudadmin@apple.com](mailto:icloudadmin@apple.com?subject=I%20would%20like%20to%20open%20a%20deliverability%20ticket) with all of the following information:

- Your company name
- Your email domain
- The IP addresses of the affected mail servers
- The SMTP errors that you're getting from iCloud mail servers
- A detailed description of the issue, including when it started

<span>--------------------------------------------&lt;END OF DOCUMENT&gt; --------------------------------------------</span><span> </span>

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</td></tr><tr style="height:131.172px;"><td style="width:97.8756%;height:131.172px;">You can call us on [01752 373000](tel:01752373000), option 2 or, if you are on Number Club, just call extension 3001

You can email us at <hub@safeharboursupport.com>  
  
You can chat &amp; Collaborate with us at [https://kite.wildix.com/nc-a12/3001](https://kite.wildix.com/nc-a12/3001)

You can Whatsapp us right here: [https://wa.me/441752373000](https://wa.me/441752373000)

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