# 65.021 R4: Patient notes not visible
|  | ### **Docs**
|
**Document Control**
| **Document Name**
| 65.021 R4: Patient notes not visible
|
| **Version**
| v1.0 Current
|
| **Author**
| Neil Tancock, IT Services (Safeharbour Support Ltd), [neil@safeharboursupport.com ](mailto:neil@safeharboursupport.com)
|
| **Approval**
| Safeharbour Support
|
| **Approval date**
| 01-JAN-2025
| **Review date**
| 31-DEC-2027
|
| **Absract**
| None
|
| **Scope**
| This document applies to all clients of Safeharbour Support Ltd
|
| **Inputs**
| None
|
| **Outputs**
| None
|
**Change Control**
| **Date**
| **Author**
| **Version**
| **Change**
|
| 02-DEC-2024
| Neil Tancock
| 0.0
| First version
|
| 01-JAN-2025
| Neil Tancock
| 1.0
| Approved
|
--------------------------------------------<START OF DOCUMENT> --------------------------------------------
When in R4, the patient's 'Post It' note can not be visible. It will appear as a Task on the Task Bar, but the window is nowhere to be seen.
Right-click on Ghost Note on task bar and then click Move. Then press the up arrow several times until the window appears.
--------------------------------------------<END OF DOCUMENT> --------------------------------------------
| **Need help? G****et in touch!**
|
| You can call us on [01752 373000](tel:01752373000), option 2 or, if you are on Number Club, just call extension 3001
You can email us at
You can chat & Collaborate with us at [https://kite.wildix.com/nc-a12/3001](https://kite.wildix.com/nc-a12/3001)
You can Whatsapp us right here: [https://wa.me/441752373000](https://wa.me/441752373000)
|
| 
|