HubMIS 65.020 HubMIS User stuck at signing on screen after successful logon Docs Document Control   Document Name   65.020 HubMIS User stuck at signing on screen after successful logon  Version   v1.0 Current Author   Neil Tancock, IT Services (Safeharbour Support Ltd), neil@safeharboursupport.com  Approval   Safeharbour Support   Approval date   01-JAN-2025   Review date   31-DEC-2027   Absract   None Scope   This document applies to all clients of Safeharbour Support Ltd Inputs   None   Outputs   None   Change Control   Date   Author   Version   Change   02-DEC-2024   Neil Tancock   0.0   First version 01-JAN-2025  Neil Tancock  1.0  Approved  -------------------------------------------- --------------------------------------------   A user is unable to log in to HubMIS; they can connect to HubMIS, log on successfully using their account, but then it just sits at this screen:   If this is the case, check the user's permissions - it generally means the user's account is valid but they have no appropriate permissions.  In this case, it came about after the permissions were incorrectly changed.  -------------------------------------------- --------------------------------------------   Need help?  G et in touch! You can call us on  01752 373000 , option 2 or, if you are on Number Club, just call extension 3001 You can email us at  hub@safeharboursupport.com You can chat & Collaborate with us at  https://kite.wildix.com/nc-a12/3001 You can Whatsapp us right here: https://wa.me/441752373000