65.020 HubMIS User stuck at signing on screen after successful logon

Docs
Document Control 
Document Name 
65.020 HubMIS User stuck at signing on screen after successful logon 
Version 
v1.0 Current
Author 
Neil Tancock, IT Services (Safeharbour Support Ltd), neil@safeharboursupport.com 
Approval 
Safeharbour Support 
Approval date 
01-JAN-2025 
Review date 
31-DEC-2027 
Absract 
None
Scope 
This document applies to all clients of Safeharbour Support Ltd
Inputs 
None 
Outputs 
None
 
Change Control 
Date 
Author 
Version 
Change 
02-DEC-2024 
Neil Tancock 
0.0 
First version
01-JAN-2025 
Neil Tancock 
1.0 
Approved 
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A user is unable to log in to HubMIS; they can connect to HubMIS, log on successfully using their account, but then it just sits at this screen:
 
If this is the case, check the user's permissions - it generally means the user's account is valid but they have no appropriate permissions.  In this case, it came about after the permissions were incorrectly changed. 
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