# 65.015 Setting up Microsoft Outlook via IMAP / SMTP

<table border="1" id="bkmrk-docs" style="border-collapse: collapse; width: 100%;"><colgroup><col style="width: 50%;"></col><col style="width: 50%;"></col></colgroup><tbody><tr><td>![](https://hub.safeharboursupport.com/media/KBImages/safeharbour-logo-colour-nobg-500x140.png)</td><td style="background-color: rgb(247, 91, 0);">### <span style="color: rgb(255, 255, 255);">**Docs**</span>

</td></tr></tbody></table>

**<span data-contrast="auto">Document Control</span>**<span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span>

<table aria-rowcount="9" data-tablelook="1696" data-tablestyle="MsoTableGrid" id="bkmrk-document-name%C2%A0-35.01" style="width: 100%; height: 319.297px;"><tbody><tr aria-rowindex="1" style="height: 35.3906px;"><td data-celllook="0" style="width: 18.5325%; height: 35.3906px;">**<span data-contrast="auto">Document Name</span>**<span data-ccp-props="{"201341983":0,"335559740":259}"> </span>

</td><td colspan="3" data-celllook="0" style="width: 81.4668%; height: 35.3906px;"><span data-ccp-props="{"201341983":0,"335559740":259}">65.015 Setting up Microsoft Outlook via IMAP / SMTP</span>

</td></tr><tr aria-rowindex="2" style="height: 35.3906px;"><td data-celllook="0" style="width: 18.5325%; height: 35.3906px;">**<span data-contrast="auto">Version</span>**<span data-ccp-props="{"201341983":0,"335559740":259}"> </span>

</td><td colspan="3" data-celllook="0" style="width: 81.4668%; height: 35.3906px;"><span data-contrast="auto">v1.0 Current</span>

</td></tr><tr aria-rowindex="3" style="height: 35.3906px;"><td data-celllook="0" style="width: 18.5325%; height: 35.3906px;">**<span data-contrast="auto">Author</span>**<span data-ccp-props="{"201341983":0,"335559740":259}"> </span>

</td><td colspan="3" data-celllook="0" style="width: 81.4668%; height: 35.3906px;"><span data-contrast="auto">Neil Tancock, IT Services (Safeharbour Support Ltd), <neil@safeharboursupport.com></span>

</td></tr><tr aria-rowindex="4" style="height: 35.3906px;"><td data-celllook="0" style="width: 18.5325%; height: 35.3906px;">**<span data-contrast="auto">Approval</span>**<span data-ccp-props="{"201341983":0,"335559740":259}"> </span>

</td><td colspan="3" data-celllook="0" style="width: 81.4668%; height: 35.3906px;"><span data-contrast="auto">Safeharbour Support</span><span data-ccp-props="{"201341983":0,"335559740":259}"> </span>

</td></tr><tr aria-rowindex="5" style="height: 35.3906px;"><td data-celllook="0" style="width: 18.5325%; height: 35.3906px;">**<span data-contrast="auto">Approval date</span>**<span data-ccp-props="{"201341983":0,"335559740":259}"> </span>

</td><td data-celllook="0" style="width: 22.3819%; height: 35.3906px;"><span data-contrast="auto">01-JAN-2025</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":0,"335559737":0,"335559738":0,"335559739":0,"335559740":259}"> </span>

</td><td data-celllook="0" style="width: 29.5424%; height: 35.3906px;">**<span data-contrast="auto">Review date</span>**<span data-ccp-props="{"201341983":0,"335559740":259}"> </span>

</td><td data-celllook="0" style="width: 29.5424%; height: 35.3906px;"><span data-contrast="auto">31-DEC-2027</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":0,"335559737":0,"335559738":0,"335559739":0,"335559740":259}"> </span>

</td></tr><tr aria-rowindex="6" style="height: 36.1719px;"><td data-celllook="0" style="width: 18.5325%; height: 36.1719px;">**<span data-contrast="auto">Absract</span>**<span data-ccp-props="{"201341983":0,"335559740":259}"> </span>

</td><td colspan="3" data-celllook="0" style="width: 81.4668%; height: 36.1719px;">Most people are familiar with Microsoft Outlook and how simple it is to connect to a Microsoft 365 email account. But what if you're not using Microsoft 365 (Also know as Office 365)?

It's still possible to connect Outlook to non-Microsoft email accounts using some settings called IMAP and SMTP. This article will guide you through setting up Outlook 2016 with your email service.

</td></tr><tr aria-rowindex="7" style="height: 35.3906px;"><td data-celllook="0" style="width: 18.5325%; height: 35.3906px;">**<span data-contrast="auto">Scope</span>**<span data-ccp-props="{"201341983":0,"335559740":259}"> </span>

</td><td colspan="3" data-celllook="0" style="width: 81.4668%; height: 35.3906px;"><span data-contrast="auto">This document applies to all clients of Safeharbour Support Ltd</span>

</td></tr><tr aria-rowindex="8" style="height: 35.3906px;"><td data-celllook="0" style="width: 18.5325%; height: 35.3906px;">**<span data-contrast="auto">Inputs</span>**<span data-ccp-props="{"201341983":0,"335559740":259}"> </span>

</td><td colspan="3" data-celllook="0" style="width: 81.4668%; height: 35.3906px;"><span data-contrast="auto">None</span><span data-ccp-props="{"201341983":0,"335559740":259}"> </span>

</td></tr><tr aria-rowindex="9" style="height: 35.3906px;"><td data-celllook="0" style="width: 18.5325%; height: 35.3906px;">**<span data-contrast="auto">Outputs</span>**<span data-ccp-props="{"201341983":0,"335559740":259}"> </span>

</td><td colspan="3" data-celllook="0" style="width: 81.4668%; height: 35.3906px;"><span data-contrast="auto">None</span>

</td></tr></tbody></table>

<span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span>

**<span data-contrast="auto">Change Control</span>**<span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span>

<table aria-rowcount="3" data-tablelook="1696" data-tablestyle="MsoTableGrid" id="bkmrk-date%C2%A0-author%C2%A0-versio" style="width: 98.5185%;"><tbody><tr aria-rowindex="1"><td data-celllook="0" style="width: 14.4291%;">**<span data-contrast="auto">Date</span>**<span data-ccp-props="{"201341983":0,"335559740":259}"> </span>

</td><td data-celllook="0" style="width: 17.8168%;">**<span data-contrast="auto">Author</span>**<span data-ccp-props="{"201341983":0,"335559740":259}"> </span>

</td><td data-celllook="0" style="width: 12.2079%;">**<span data-contrast="auto">Version</span>**<span data-ccp-props="{"201341983":0,"335559740":259}"> </span>

</td><td data-celllook="0" style="width: 55.5459%;">**<span data-contrast="auto">Change</span>**<span data-ccp-props="{"201341983":0,"335559740":259}"> </span>

</td></tr><tr aria-rowindex="2"><td data-celllook="0" style="width: 14.4291%;"><span data-contrast="auto">02-DEC-2024</span><span data-ccp-props="{"201341983":0,"335559740":259}"> </span>

</td><td data-celllook="0" style="width: 17.8168%;"><span data-contrast="auto">Neil Tancock</span><span data-ccp-props="{"201341983":0,"335559740":259}"> </span>

</td><td data-celllook="0" style="width: 12.2079%;"><span data-contrast="auto">0.0</span><span data-ccp-props="{"201341983":0,"335559740":259}"> </span>

</td><td data-celllook="0" style="width: 55.5459%;"><span data-contrast="auto">First version</span>

</td></tr><tr aria-rowindex="3"><td data-celllook="0" style="width: 14.4291%;"><span data-ccp-props="{"201341983":0,"335559740":259}">01-JAN-2025 </span>

</td><td data-celllook="0" style="width: 17.8168%;"><span data-ccp-props="{"201341983":0,"335559740":259}">Neil Tancock </span>

</td><td data-celllook="0" style="width: 12.2079%;"><span data-ccp-props="{"201341983":0,"335559740":259}">1.0 </span>

</td><td data-celllook="0" style="width: 55.5459%;"><span data-ccp-props="{"201341983":0,"335559685":0,"335559740":259}">Approved </span>

</td></tr></tbody></table>

<span data-contrast="auto">--------------------------------------------&lt;START OF DOCUMENT&gt; --------------------------------------------</span><span data-ccp-props="{"201341983":0,"335551550":2,"335551620":2,"335559739":160,"335559740":259}"> </span>

**What you will need before you start**  
When your email account was set up, you will have been received your email account credentials:  
  
Username: Your email username, which is also your email address.  
<span style="font-size: 12pt;">Password: Your email account password.  
</span>IMAP Server: This is the email server that holds your incoming emails for you.  
<span style="font-size: 12pt;">SMTP Server: This is the server Outlook uses to send emails.  
  
In this example, we are going to use these credentials:  
Username: test@geekcollective.co.uk  
Password: hh812h24!&amp;oaisrg  
IMAP Server: imap.geekcollective.co.uk  
SMTP Server: smtp.geekcollective.co.uk  
  
**Adding the account**  
In Outlook, click on the File menu, then Account Settings, then Account Settings again. This will present you with a list of email accounts currently connected to your Outlook. Click on \[New....\] and then wait while Outlook looks for new accounts. When it presents you with the Outlook dialogue box:  
\- Enter your email in the email address field  
\- Click on Advanced options  
\- Put a tick in "Let me set up my account manually"  
\- Click the \[Connect\] button  
  
![](https://hub.safeharboursupport.com/media/KBImages/outlook1.PNG)  
In the Advanced setup box that follows, click on IMAP  
  
![](https://hub.safeharboursupport.com/media/KBImages/outlook2.PNG)  
  
In the IMAP Account settings panel, enter your account details:  
\- Incoming mail:  
\- Server: enter your IMAP server name  
\- Port: enter 993  
\- Encryption method: Click on None and then choose SSL/TLS from the picklist  
\- Outgoing mail:  
\- Server: enter your SMTP server name  
\- Port: enter 465  
\- Encryption method: Click on None and then choose SSL/TLS from the picklist  
Then click \[Next\]  
  
In the second IMAP account settings panel, enter your password and then click \[Connect\]  
  
![](https://hub.safeharboursupport.com/media/KBImages/outlook3a.PNG)  
  
In the third IMAP account settings panel, enter the email password and click \[Connect\]  
  
  
![](https://hub.safeharboursupport.com/media/KBImages/outlook4.PNG)  
  
  
Outlook will then connect to the email server and confirm a successful connection. Click on \[Done\] to complete the process.  
  
  
![](https://hub.safeharboursupport.com/media/KBImages/outlook5.PNG)</span><span style="font-size: 12pt;">  
</span>

<span data-contrast="auto">--------------------------------------------&lt;END OF DOCUMENT&gt; --------------------------------------------</span><span data-ccp-props="{"201341983":0,"335551550":2,"335551620":2,"335559739":160,"335559740":259}"> </span>

<table border="1" id="bkmrk-need-help%3F%C2%A0-get-in-t" style="margin-left: auto; margin-right: auto; width: 71.4432%; height: 153.563px;"><tbody><tr style="height: 22.3906px;"><td style="width: 97.8756%; height: 22.3906px; text-align: center;"><span style="color: rgb(4,121,181);">**Need help? G**</span><span style="color: rgb(4,121,181);">**et in touch!**</span>

</td></tr><tr style="height: 131.172px;"><td style="width: 97.8756%; height: 131.172px;">You can call us on [01752 373000](tel:01752373000), option 2 or, if you are on Number Club, just call extension 3001

You can email us at <hub@safeharboursupport.com>  
  
You can chat &amp; Collaborate with us at [https://kite.wildix.com/nc-a12/3001](https://kite.wildix.com/nc-a12/3001)

You can Whatsapp us right here: [https://wa.me/441752373000](https://wa.me/441752373000)

</td></tr><tr><td style="width: 97.8756%;">![](https://hub.safeharboursupport.com/media/KBImages/safeharbour-logo-colour-nobg-500x140.png)

</td></tr></tbody></table>

<span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span>

<span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span>

<span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"></span>