65.027 How to configure SmarterMail on Android Mail app using IMAP

Docs
Document Control 
Document Name 
65.027 How to configure SmarterMail on Android using IMAP
Version 
v1.0 Current
Author 
Neil Tancock, IT Services (Safeharbour Support Ltd), neil@safeharboursupport.com 
Approval 
Safeharbour Support 
Approval date 
01-JAN-2025 
Review date 
31-DEC-2027 
Absract 
SmarterMail users can sync their email to their Android  Mail app by configuring an IMAP account. With an IMAP account, you will create a two-way sync between SmarterMail and the device, where all emails folders are synced. This means that when you log into the SmarterMail Web interface, actions you performed within the Mail app on your iPhone or iPad will automatically appear in the Web interface, and vice versa.
Scope 
This document applies to all clients of Safeharbour Support Ltd
Inputs 
None 
Outputs 
None
 
Change Control 
Date 
Author 
Version 
Change 
02-DEC-2024 
Neil Tancock 
0.0 
First version
01-JAN-2025 
Neil Tancock 
1.0 
Approved 
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Follow these steps to configure a SmarterMail IMAP connection on an Andriod device
Note:  We will have sent you your email hostname, username and password in a welcome email.  Please have that to hand before starting this procedure.  If you don't have it please contact us and we will re-send it to you.
Open your Android E-Mail applications
Select My Accounts
Select Add account
Select Email
Select OK
Enter an account name (can be anything)
Enter your name and e-mail address.
Click OK
If you see an option at the bottom for Manual Setup then click on it.
For incoming Mail Server Select IMAP mail server.
Server: Your mail server hostname
Port: 993
Username: Enter your FULL email address (i.e. myname@mydomain.com)
Password: Enter your e-mail account password
Make certain you leave SSL checked
Click OK.
For outgoing Mail Server SMTP server set Your mail server hostname
Port: 465
Username: Enter your FULL email address (IE:: myname@mydomain.com)
Password: Enter your e-mail account password
Make certain you leave SSL checked
Make certain LOGIN REQUIRED is selected
Click OK
Your IMAP Android e-mail account is now complete
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