65.030 How to configure SmarterMail on Outlook using IMAP

Docs 
 
 Document Control   
 
 Document Name   
 
 
 65.030 How to configure SmarterMail on Outlook using IMAP 
 
 
 Version   
 
 
 v1.0 Current 
 
 
 Author   
 
 
 Neil Tancock, IT Services (Safeharbour Support Ltd), neil@safeharboursupport.com   
 
 
 Approval   
 
 
 Safeharbour Support   
 
 
 Approval date   
 
 
 01-JAN-2025   
 
 
 Review date   
 
 
 31-DEC-2027   
 
 
 Absract   
 
 
 SmarterMail users can sync their email to the iPhone or iPad's Mail app by configuring an IMAP account. With an IMAP account, you will create a two-way sync between SmarterMail and the device, where all emails folders are synced. This means that when you log into the SmarterMail Web interface, actions you performed within the Mail app on your iPhone or iPad will automatically appear in the Web interface, and vice versa. 
 
 
 Scope   
 
 
 This document applies to all clients of Safeharbour Support Ltd 
 
 
 Inputs   
 
 
 None   
 
 
 Outputs   
 
 
 None 
 
   
 Change Control   
 
 Date   
 
 
 Author   
 
 
 Version   
 
 
 Change   
 
 
 02-DEC-2024   
 
 
 Neil Tancock   
 
 
 0.0   
 
 
 First version 
 
 
 01-JAN-2025  
 
 
 Neil Tancock  
 
 
 1.0  
 
 
 Approved  
 
 
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 SmarterMail users can sync their email to the iPhone or iPad's Mail app by configuring an IMAP account. With an IMAP account, you will create a two-way sync between SmarterMail and the device, where all emails folders are synced. This means that when you log into the SmarterMail Web interface, actions you performed within the Mail app on your iPhone or iPad will automatically appear in the Web interface, and vice versa. Follow these steps to configure a SmarterMail IMAP connection on your Outlook program Note:  We will have sent you your email hostname, username and password in a welcome email.  Please have that to hand before starting this procedure.  If you don't have it please contact Hello Comtec and we will re-send it to you. 
 
 In Outlook, go to File, Click the Info tab 
 Click  Add Account 
 Click  Manually configure server settings or additional server types  radio button. 
 Click  Next . 
 Click the Internet Email  radio button. 
 Click Next 
 Enter the following information: 
 Your Name: <Display Name you want to use, i.e., Joe Smith> 
 Email address: <Full email address, i.e.,   username@domainname.com > 
 Incoming Server: <your email server> 
 Outgoing Mail server: <your email server> 
 User name: <Full email address, i.e.,   username@domainname.com > 
 Password: <Your email account password> 
 
 Configure Authentication 
 Co nfigure SSL Port - Click on More Settings. 
 Navigate to Outgoing Server Tab 
 Check "My Outgoing Server requires SMTP Authentication". 
 Click OK . 
 Click on   More Settings 
 Click on   Advanced 
 Check "This server requires an encrypted connection (SSL)" and the Port should change to 993. If not, set it to 993. 
 For SMTP, where is says "Use the following type of encrypted connection", select SSL 
 Change the Outgoing SMTP server Port to 465 
 Click OK . 
 
 
 
 
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