65.047 How to configure SmarterMail on the Android Gmail app using IMAP

Docs 
 
 Document Control   
 
 Document Name   
 
 
 65.047 How to configure SmarterMail on the Android GMail using IMAP 
 
 
 Version   
 
 
 v1.1 Current 
 
 
 Author   
 
 
 Neil Tancock, IT Services (Safeharbour Support Ltd), neil@safeharboursupport.com   
 
 
 Approval   
 
 
 Safeharbour Support   
 
 
 Approval date   
 
 
 01-APR-2025   
 
 
 Review date   
 
 
 31-MAR-2027   
 
 
 Absract   
 
 
 SmarterMail users can sync their email to their Android  GMail app by configuring an IMAP account. With an IMAP account, you will create a two-way sync between SmarterMail and the device, where all emails folders are synced. This means that when you log into the SmarterMail Web interface, actions you performed within the Mail app on your iPhone or iPad will automatically appear in the Web interface, and vice versa. 
 
 
 Scope   
 
 
 This document applies to all clients of Safeharbour Support Ltd 
 
 
 Inputs   
 
 
 None   
 
 
 Outputs   
 
 
 None 
 
   
 Change Control   
 
 Date   
 
 
 Author   
 
 
 Version   
 
 
 Change   
 
 
 01-APR-2025   
 
 
 Neil Tancock   
 
 
 0.0   
 
 
 First version 
 
 
 01-APR-2025  
 
 
 Neil Tancock  
 
 
 1.0  
 
 
 Approved 
 
 
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 Follow these steps to configure a SmarterMail IMAP connection on an Andriod device Note:  We will have sent you your email hostname, username and password in a welcome email.  Please have that to hand before starting this procedure.  If you don't have it, please contact us and we will re-send it to you. 
 
 1. Open your Settings on your phone: 
 
 
 2. Scroll down and click Accounts & sync: 
 
 3. Click on Add account: 
 
 4. Click on Personal (IMAP) 
 
 
 5. Add your email address and click [Next]: 
 
 
 6. Enter your password and click [Next]: 
 7. On Incoming server settings, change the Server to mail.firstclass-support.co.uk and click [Next] 
 
 8. On Outgoing server settings, change the SMTP Server to mail.firstclass-support.co.uk and click [Next]: 
 
 
 9. On Account options, change nothing and click [Next]: 
 
 
 10.  That's it - your emails are now in your Gmail app: 
 
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