65.035 Wildix Chat

Docs 
 
 Document Control   
 
 Document Name   
 
 
 65.035 Wildix Chat 
 
 
 Version   
 
 
 v1.0 Current 
 
 
 Author   
 
 
 Neil Tancock, IT Services (Safeharbour Support Ltd), neil@safeharboursupport.com   
 
 
 Approval   
 
 
 Safeharbour Support   
 
 
 Approval date   
 
 
 01-JAN-2025   
 
 
 Review date   
 
 
 31-DEC-2027   
 
 
 Absract   
 
 
 Using Chat you can send and receive messages, files and post-its to other users.  This works on Collaboration and the mobile app so you are never out of touch. 
 
 
 Scope   
 
 
 This document applies to all clients of Safeharbour Support Ltd 
 
 
 Inputs   
 
 
 None   
 
 
 Outputs   
 
 
 None 
 
   
 Change Control   
 
 Date   
 
 
 Author   
 
 
 Version   
 
 
 Change   
 
 
 02-DEC-2024   
 
 
 Neil Tancock   
 
 
 0.0   
 
 
 First version 
 
 
 01-JAN-2025  
 
 
 Neil Tancock  
 
 
 1.0  
 
 
 Approved  
 
 
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 Using Chat you can send and receive messages, files and post-its to other users.  This works on Collaboration and the mobile app so you are never out of touch.  You can initiate an instant message session from many parts of Collaboration: 
 From Search field: Enter the colleague name/ extension and select Chat from the drop-down menu. 
 From Colleagues / Feature keys: Mouse over a colleague and click on Chat icon, or right-click on a colleague and select Chat 
 From History: Right-click on a colleague and select Chat 
 From call dialog during a call: Select Other -> Chat in call dialog 
 
 Once you have started an instant message session, the messaging tab opens and you can start typing your message and use chat input options: 
 
 Click on the push pin to send the user a post-it reminder 
 Click on the microphone to dictate your message 
 Click on the paper clip to send a file or photo 
 Click on the emoji to send an emoji 
 
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 Need help?  G et in touch! 
 
 
 You can call us on  01752 373000 , option 2 or, if you are on Number Club, just call extension 3001 
 You can email us at  hub@safeharboursupport.com You can chat & Collaborate with us at  https://kite.wildix.com/nc-a12/3001 
 You can Whatsapp us right here: https://wa.me/441752373000