65.020 HubMIS User stuck at signing on screen after successful logon
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Docs |
Document Control
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Document Name |
65.020 HubMIS User stuck at signing on screen after successful logon |
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Version |
v1.0 Current |
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Author |
Neil Tancock, IT Services (Safeharbour Support Ltd), neil@safeharboursupport.com |
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Approval |
Safeharbour Support |
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Approval date |
01-JAN-2025 |
Review date |
31-DEC-2027 |
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Absract |
None |
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Scope |
This document applies to all clients of Safeharbour Support Ltd |
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Inputs |
None |
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Outputs |
None |
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Change Control
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Date |
Author |
Version |
Change |
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02-DEC-2024 |
Neil Tancock |
0.0 |
First version |
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01-JAN-2025 |
Neil Tancock |
1.0 |
Approved |
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A user is unable to log in to HubMIS; they can connect to HubMIS, log on successfully using their account, but then it just sits at this screen:
If this is the case, check the user's permissions - it generally means the user's account is valid but they have no appropriate permissions. In this case, it came about after the permissions were incorrectly changed.
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Need help? Get in touch! |
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You can call us on 01752 373000, option 2 or, if you are on Number Club, just call extension 3001 You can email us at hub@safeharboursupport.com You can Whatsapp us right here: https://wa.me/441752373000 |
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