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Wildix Cloud PBX & Unified Communication Service
Wildix is an award-winning Unified Communication service that enables our clients to take communication beyond a simple phone on the desk. Calls, Instant Messaging, SMS, File Sharing, Video Conferencing, Screen Sharing, Website Chat and more are all crafted in...
Microsoft
Microsoft family of products including Microsoft 365
Cloud Services
Google / Alphabet
Dental Practices
Education Systems
Handy Tips
Wildix Getting Started
In this section, we show you how to get started with Wildix. Wildix is designed to be a flexible and powerful tool to connect you with your peers and customers in ways that work for you; Via a telephone handset, either a desk phone or walkabout handset Vi...
Call Centre Supervisor Tools
Some tools for Call Centre supervisors to use to coach, support and step into problematic calls
A feature-by-feature guide to Wildix Collaboration on the web
Covering each feature, button and option
Video Conferencing
Wildix has powerful video conferencing facilities to suit any organisation ranging from simple one-to-one calls to video conferencing suites and live streaming.
User Guides
Windows
Office 365
Defender
Google Workspace
Google Chrome
HubMIS
SchoolBase
isams
Carestream Dental R4
Software of Excellence
SmarterMail
Apple iCloud
Handy IT Hints & Tips
40.01 Terms & Conditions of Trading (Public)
HELLO COMTEC LIMITEDSTANDARD TERMS AND CONDITIONS FOR GOODS AND SERVICESLAST UPDATED 14-APR-2022 1. Application of Terms and Conditions 1.1 The Supplier shall supply and the Customer shall purchase the Goods and Services in accordance with the quotation, o...
65.032 Logging in to Wildix
Docs Document Control Document Name 65.032 Logging in to Wildix Version v1.0 Current Author Neil Tancock, IT Services (Safeharbour Support Ltd), neil@safeharboursupport.com Approval Safeharbour Support A...
65.035 Wildix Chat
Docs Document Control Document Name 65.035 Wildix Chat Version v1.0 Current Author Neil Tancock, IT Services (Safeharbour Support Ltd), neil@safeharboursupport.com Approval Safeharbour Support Approval...
65.033 Making calls, answering calls, call hold and call transfer
Docs Document Control Document Name 65.033 Making calls, answering calls, call hold and call transfer Version v1.0 Current Author Neil Tancock, IT Services (Safeharbour Support Ltd), neil@safeharboursupport.com Ap...
65.034 Conferencing calls together
Docs Document Control Document Name 65.034 Conferencing calls together Version v1.0 Current Author Neil Tancock, IT Services (Safeharbour Support Ltd), neil@safeharboursupport.com Approval Safeharbour Suppor...
65.037 Setting up a Conference
Docs Document Control Document Name 65.037 Setting up a Conference Version v1.0 Current Author Neil Tancock, IT Services (Safeharbour Support Ltd), neil@safeharboursupport.com Approval Safeharbour Support ...
65.036 Video Conferencing options
Docs Document Control Document Name 65.036 Video Conferencing options Version v1.0 Current Author Neil Tancock, IT Services (Safeharbour Support Ltd), neil@safeharboursupport.com Approval Safeharbour Support ...
Wildix App for iOS user guide
iOS Collaboration Mobile APP Login Launch the app: Domain: PBX IP or Domain name Note: you can enter the PBX name, wildix.com is added automatically User name:Extension / User name / Email address Password...
Wildix Android Collaboration Mobile App
Android Collaboration Mobile APP Login Launch the app: Domain: PBX IP or Domain name Note: you can enter the PBX name, wildix.com is added automatically User name:Extension / User name / Email address Password: WEB password of a user f...
Set Active Device on Wildix
Logging Into Collaboration Head over to your Wildix Domain to login to collaboration. This will usually be https://companyname.wildixin.com/ Setting your active device You can select your active device by clicking the drop down next to the call button, ...
Wildix Feature Codes
Summary Feature Codes tell the phone system to do something useful, such as record a call or forward your calls. Here are some useful codes: Code Action *1 Start and Stop recording the current call *2 Pause recording. If you are recording a call you c...
65.001 How to stop Acrobat opening PDF files and choose another app to open them
Docs Document Control Document Name 65.001 How to stop Acrobat opening PDF files and choose another app to open them Version v1.0 Current Author Neil Tancock, IT Services (Safeharbour Support Ltd), neil@safeharboursuppor...
65.002 Outlook: Change path of Outlook OST file in the registry
Docs Document Control Document Name 65.002 Outlook: Change path of Outlook OST file in the registry Version v1.0 Current Author Neil Tancock, IT Services (Safeharbour Support Ltd), neil@safeharboursupport.com Appro...
65.003 Windows 11 Start Button and Search box unresponsive
Docs Document Control Document Name 65.003 Windows 11 Start Button and Search box unresponsive Version v1.0 Current Author Neil Tancock, IT Services (Safeharbour Support Ltd), neil@safeharboursupport.com Approval ...
65.004 Uninstall Atera from a Windows PC
Docs Document Control Document Name 65.004 Uninstall Atera from a Windows PC Version v1.0 Current Author Neil Tancock, IT Services (Safeharbour Support Ltd), neil@safeharboursupport.com Approval Safeharbour Sup...
65.005 Teams Calling: DTMF tones are accepted by the keypad but not sent
Docs Document Control Document Name 65.005 Teams Calling: DTMF tones are accepted by the keypad but not sent Version v1.0 Current Author Neil Tancock, IT Services (Safeharbour Support Ltd), neil@safeharboursupport.com ...
65.006 How to add people to the MS 365 Security Alert emails Microsft 365 Defender
Docs Document Control Document Name 65.001 How to stop Acrobat opening PDF files and choose another app to open them Version v1.0 Current Author Neil Tancock, IT Services (Safeharbour Support Ltd), neil@safeharboursuppor...
65.007 Add Microsoft 365 MS365 Azure account to administrators group on Windows PC
Docs Document Control Document Name 65.007 Add Microsoft 365 MS365 Azure account to administrators group on Windows PC Version v1.0 Current Author Neil Tancock, IT Services (Safeharbour Support Ltd), neil@safeharboursuppo...
65.008 Outlook: How to move Outlook's navigation bar from left side back to the bottom
Docs Document Control Document Name 65.008 Outlook: How to move Outlook's navigation bar from left side back to the bottom Version v1.0 Current Author Neil Tancock, IT Services (Safeharbour Support Ltd), neil@safeharbours...
65.009 Splashtop disable audio over remote connection
Docs Document Control Document Name 65.009 Splashtop disable audio over remote connection Version v1.0 Current Author Neil Tancock, IT Services (Safeharbour Support Ltd), neil@safeharboursupport.com Approval Sa...