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65.021 R4 Patient notes not visible

Docs

Document Control 

Document Name 

65.020021  HubMISR4 UserPatient stucknotes atnot signing on screen after successful logon visible

Version 

v1.0 Current

Author 

Neil Tancock, IT Services (Safeharbour Support Ltd), neil@safeharboursupport.com 

Approval 

Safeharbour Support 

Approval date 

01-JAN-2025 

Review date 

31-DEC-2027 

Absract 

None

Scope 

This document applies to all clients of Safeharbour Support Ltd

Inputs 

None 

Outputs 

None

 

Change Control 

Date 

Author 

Version 

Change 

02-DEC-2024 

Neil Tancock 

0.0 

First version

01-JAN-2025 

Neil Tancock 

1.0 

Approved 


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AWhen userin R4, the patient's 'Post It' note can not be visible.  It will appear as a Task on the Task Bar, but the window is unablenowhere to logbe inseen.

to HubMIS; they can connect to HubMIS, log
Right-click on successfullyGhost usingNote theiron account,task butbar and then itclick justMove. sitsThen at this screen:
 

If this ispress the case,up checkarrow several times until the user'swindow permissions - it generally means the user's account is valid but they have no appropriate permissions.  In this case, it came about after the permissions were incorrectly changed. 

appears.

 

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