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65.020 HubMIS User stuck at signing on screen after successful logon

Docs

Document Control 

Document Name 

65.019020 TransferringHubMIS filesUser fromstuck oneat Googlesigning Driveon toscreen anotherafter insuccessful alogon different organisation

Version 

v1.0 Current

Author 

Neil Tancock, IT Services (Safeharbour Support Ltd), neil@safeharboursupport.com 

Approval 

Safeharbour Support 

Approval date 

01-JAN-2025 

Review date 

31-DEC-2027 

Absract 

None

Scope 

This document applies to all clients of Safeharbour Support Ltd

Inputs 

None 

Outputs 

None

 

Change Control 

Date 

Author 

Version 

Change 

02-DEC-2024 

Neil Tancock 

0.0 

First version

01-JAN-2025 

Neil Tancock 

1.0 

Approved 


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A

Theuser easiestis wayunable to dolog in to HubMIS; they can connect to HubMIS, log on successfully using their account, but then it just sits at this screen:
 

If this is tothe usecase, Googlecheck Transfer,the whichuser's permissions - it generally means the user's account is designedvalid justbut forthey have no appropriate permissions.  In this purpose.case, it Googlecame Transferabout copiesafter filesthe frompermissions yourwere Driveincorrectly tochanged. another

Google

 account.

There are a few caveats::
  • Google Photos, Forms, Sites or My Maps are not transferred
  • Only copies of files you own or you have added to your My Drive will be copied; files in your Shared with me will not be copied
  • Your destination Google account must have enough storage space. (If you are transferring to a C2k Account you have unlimited space but may need to buy additional storage if transferring to a personal Google account.)
  • Team Drives are not supported
  • Content will be copied to a folder labelled with the original account name and the date the process was initiated. 

To use Google Transfer, click on this link while logged in to your Google Workspace account: https://takeout.google.com/u/1/transfer?pli=1

--------------------------------------------<END OF DOCUMENT> -------------------------------------------- 

Need help?  Get in touch!

You can call us on 01752 373000, option 2 or, if you are on Number Club, just call extension 3001

You can email us at hub@safeharboursupport.com

You can chat & Collaborate with us at https://kite.wildix.com/nc-a12/3001

You can Whatsapp us right here: https://wa.me/441752373000

 

 

 

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