Wildix Feature Codes

Summary

ThisFeature how-Codes tell the phone system to do something useful, such as record a call or forward your calls.  Here are some useful codes:

Code

Action *1 Start and Stop recording the current call *2 Pause recording.  If you are recording a call you can use this to pause the current recording 60 Set your status to Do Not Disturb.  Incoming calls will helpbe rejected or, if you usehave voicemail, diverted there 61

Call Forward Busy.  Use this to forward your calls to another destination if you are already on a call

62

Call Forward No Answer.  Use this to forward your calls to another destination if you do not answer a call

63

Call Forward All.  This will forward all your calls to the given number

64

Call Waiting. Use this to enable / disable hearing a beep when a second call recordingcomes in

81

Access your voicemail to listen to your messages and record your greetings

92

Withold your number on Wildix.an outgoing call. The recipient will see "Anonymous" instead of your number

88

Call recordingPickup.  If enabled for you, you can bepick used at any time duringup the call on another extension.

#9

Blind transfer.  Transfer a call to another party and leave the call

#8

Attended transfer.  Transfer a call to another party, speaking to them first

84

Personal Voice Recording.  Use this to record yourself, the recording will be available in your call history in Collaboration once the call is complete.

Procedure - using a desk phone

1. To switch on call recording, dial *1 on your phone's keypad.  You will hear a beep and the call will start being recorded from that point.  The other party will not hear the beep.

When you wish to stop recording, you can dial *1 again or simply hang up if the call is complete. The recording willthen be emailed to you as an74 attachment and

Phone alsoSystem appearRecording. in If set, this will enable you to record your Callown History in Collaboration. You will see a sound file icon nextgreetings to the call. Click the icon to download the recording as an MP3 file:

 

Procedure - using Collaboration

1. To switch on call recording, click the record button on the current call tab:

You will hear a beep and the record button will light up. The call will start being recorded from that point.  The other party will not hear the beep. When you wish to stop recording, you click the record button again or simply hang up if the call is complete. The recording will be emailedused to you as an attachment and also appear inby your Call History in Collaboration. You will see a sound file icon next to the call. Click the icon to download the recording as an MP3 file:

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