Wildix Feature Codes
Summary
ThisFeature how-Codes tell the phone system to do something useful, such as record a call or forward your calls. Here are some useful codes:
| Code |
Action |
| *1 |
Start and Stop recording the current call |
| *2 |
Pause recording. If you are recording a call you can use this to pause the current recording |
| 60 |
Set your status to Do Not Disturb. Incoming calls will helpbe rejected or, if you usehave voicemail, diverted there |
| 61 |
Call Forward Busy. Use this to forward your calls to another destination if you are already on a call
|
| 62 |
Call Forward No Answer. Use this to forward your calls to another destination if you do not answer a call
|
| 63 |
Call Forward All. This will forward all your calls to the given number
|
| 64 |
Call Waiting. Use this to enable / disable hearing a beep when a second call recordingcomes in
|
| 81 |
Access your voicemail to listen to your messages and record your greetings
|
| 92 |
Withold your number on Wildix.an outgoing call. The recipient will see "Anonymous" instead of your number
|
| 88 |
Call recordingPickup. If enabled for you, you can bepick used at any time duringup the call on another extension.
|
| #9 |
Blind transfer. Transfer a call to another party and leave the call
|
| #8 |
Attended transfer. Transfer a call to another party, speaking to them first
|
| 84 |
Personal Voice Recording. Use this to record yourself, the recording will be available in your call history in Collaboration once the call is complete.
Procedure - using a desk phone
To switch on call recording, dial *1 on your phone's keypad. You will hear a beep and the call will start being recorded from that point. The other party will not hear the beep.
When you wish to stop recording, you can dial *1 again or simply hang up if the call is complete.
The recording willthen be emailed to you
as
|
an
| 74 |
attachment
andPhone alsoSystem appearRecording. in If set, this will enable you to record your Callown History in Collaboration. You will see a sound file icon nextgreetings to the call. Click the icon to download the recording as an MP3 file:
Procedure - using Collaboration
To switch on call recording, click the record button on the current call tab:
You will hear a beep and the record button will light up. The call will start being recorded from that point. The other party will not hear the beep.
When you wish to stop recording, you click the record button again or simply hang up if the call is complete.
The recording will be emailedused to you as an attachment and also appear inby your Call History in Collaboration. You will see a sound file icon next to the call. Click the icon to download the recording as an MP3 file:
|
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