Skip to main content

65.010 Windows 10 / Windows 11 Azure Domain Joined remove Microsoft 365 profile

Document Control 

Document Name 

65.009010 SplashtopWindows disable10 audio/ overWindows remote11 connectionAzure Domain Joined remove Microsoft 365 profile

Version 

v1.0 Current

Author 

Neil Tancock, IT Services (Safeharbour Support Ltd), neil@safeharboursupport.com 

Approval 

Safeharbour Support 

Approval date 

01-JAN-2025 

Review date 

31-DEC-2027 

Absract 

When accessing a device via Splashtop, the user's audio will come through the link.  While not really an issue - you may like thrash metal - it can be problematic if you are using VoIP to call them; the audio will cut off.None

Scope 

This document applies to all clients of Safeharbour Support Ltd

Inputs 

None 

Outputs 

None

 

Change Control 

Date 

Author 

Version 

Change 

02-DEC-2024 

Neil Tancock 

0.0 

First version

01-JAN-2025 

Neil Tancock 

1.0 

Approved 


--------------------------------------------<START OF DOCUMENT> -------------------------------------------- 


WhenOn accessingan aAzure devicedomain-joined via Splashtop,computer, the user'sprofile audiois willcreated comefrom throughtheir account and no local account is created.  To remove the link.profile, go Whileto notSystem reallyProperties an issue - you may like thrash metal - it can be problematic if(Like you are using VoIPgoing to callAD them;join the audiocomputer) willand cutclick off.

on

Here'sProfiles. what to do:

There is indeed an option youYou can enable in order to disabledelete the soundprofile from the Splashtop sessions.
You just need to open the Splashtop Streamer on the customer's computer->Settings->Sound->Tick 'Output sound on this computer only'


We could probably put that in a script and deploy to all clients.
"HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Splashtop Inc.\Splashtop Remote Server\AutoMute" is changed from value 1 to 2.
there.

--------------------------------------------<END OF DOCUMENT> -------------------------------------------- 

Need help?  Get in touch!

You can call us on 01752 373000, option 2 or, if you are on Number Club, just call extension 3001

You can email us at hub@safeharboursupport.com

You can chat & Collaborate with us at https://kite.wildix.com/nc-a12/3001

You can Whatsapp us right here: https://wa.me/441752373000

 

 

 

Back to top