65.043 emails being sent to icloud.com addresses being rejected
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Docs |
Document Control
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Document Name |
65.043 emails being sent to icloud.com addresses being rejected |
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Version |
v1.0 Current |
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Author |
Neil Tancock, IT Services (Safeharbour Support Ltd), neil@safeharboursupport.com |
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Approval |
Safeharbour Support |
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Approval date |
26-FEB-2025 |
Review date |
25-FEB-2028 |
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Absract |
This document lays out what to do if emails being sent to @icloud.com from your domain are being rejected |
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Scope |
This document applies to anyone sending emails to @icloud.com email addresses |
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Inputs |
None |
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Outputs |
None |
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Change Control
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Date |
Author |
Version |
Change |
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26-FEB-2025 |
Neil Tancock |
0.0 |
First version |
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26-FEB-2025 |
Neil Tancock |
1.0 |
Approved |
--------------------------------------------<START OF DOCUMENT> --------------------------------------------
Occasionally, the @icloud.com email servers will start rejecting emails from your domain. This is an antispam measure and, while frustrating when it happens, it does mean @icloud.com email addresses remain largely spam-free.
If your domain is being blocked as SPAM, you can contact the @icloud.com postmaster team by via email;
Send an email to icloudadmin@apple.com with all of the following information:
- Your company name
- Your email domain
- The IP addresses of the affected mail servers
- The SMTP errors that you're getting from iCloud mail servers
- A detailed description of the issue, including when it started
--------------------------------------------<END OF DOCUMENT> --------------------------------------------
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Need help? Get in touch! |
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You can call us on 01752 373000, option 2 or, if you are on Number Club, just call extension 3001 You can email us at hub@safeharboursupport.com You can Whatsapp us right here: https://wa.me/441752373000 |
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