65.037 emails being sent to icloud.com addresses being rejected
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Docs |
ContactDocument icloudadmin@apple.comControl
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Document Name |
65.037 emails being sent to |
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Version |
v1.0 Current |
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Author |
Neil Tancock, IT Services (Safeharbour Support Ltd), neil@safeharboursupport.com |
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Approval |
Safeharbour Support |
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Approval date |
26-FEB-2025 |
Review date |
25-FEB-2028 |
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Absract |
This document lays out what to do if emails being sent to @icloud.com from your domain are being rejected |
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Scope |
This document applies to anyone sending emails to @icloud.com email addresses |
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Inputs |
None |
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Outputs |
None |
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Change Control
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Date |
Author |
Version |
Change |
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26-FEB-2025 |
Neil Tancock |
0.0 |
First version |
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26-FEB-2025 |
Neil Tancock |
1.0 |
Approved |
--------------------------------------------<START OF DOCUMENT> --------------------------------------------
Occasionally, the @icloud.com email servers will start rejecting emails from your domain. This is an antispam measure and, while frustrating when it happens, it does mean @icloud.com email addresses remain largely spam-free.
If your domain is being blocked as SPAM, you followed our best practices and reviewed your mail logs for more information but still can't diagnose and address delivery issues, you maycan contact ourthe @icloud.com postmaster team by sendingvia email;
Send an email to icloudadmin@apple.com with all of the following information:
- Your company name
- Your email domain
- The IP addresses of the affected mail servers
- The SMTP errors that you're getting from iCloud mail servers
- A detailed description of the issue, including when it started
--------------------------------------------<END OF DOCUMENT> --------------------------------------------
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Need help? Get in touch! |
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You can call us on 01752 373000, option 2 or, if you are on Number Club, just call extension 3001 You can email us at hub@safeharboursupport.com You can Whatsapp us right here: https://wa.me/441752373000 |
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