65.024 R4: The system has detected that a full backup job had not been performed since

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Document Name	65.024 R4: The system has detected that a full backup job had not been performed since
Version	v1.0 Current
Author	Neil Tancock, IT Services (Safeharbour Support Ltd), neil@safeharboursupport.com
Approval	Safeharbour Support
Approval date	01-JAN-2025	Review date	31-DEC-2027
Absract	None
Scope	This document applies to all clients of Safeharbour Support Ltd
Inputs	None
Outputs	None

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When running R4 by CS Dental you may get the above message pop up when you log in. To fix this:

Check the task bar on the server to make sure R4 Clinical Backup is running:

If it isn't running, go to the server and browse to:

C:\Program Files (x86)\Carestream Dental Ltd\R4 Clinical+

and open AsynchBackup which will run the automated backup.

If it is running, check the permissions on the Backup folder

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