65.027a How to configure SmarterMail on Android Gmail app using IMAP

Docs

Document Control 

Document Name	65.027 How to configure SmarterMail on Android GMail using IMAP
Version	v1.01 Current
Author	Neil Tancock, IT Services (Safeharbour Support Ltd), neil@safeharboursupport.com
Approval	Safeharbour Support
Approval date	01-JAN-APR-2025	Review date	31-DEC-MAR-2027
Absract	SmarterMail users can sync their email to their Android  MailGMail app by configuring an IMAP account. With an IMAP account, you will create a two-way sync between SmarterMail and the device, where all emails folders are synced. This means that when you log into the SmarterMail Web interface, actions you performed within the Mail app on your iPhone or iPad will automatically appear in the Web interface, and vice versa.
Scope	This document applies to all clients of Safeharbour Support Ltd
Inputs	None
Outputs	None

 

Change Control 

Date	Author	Version	Change
02-DEC-2024	Neil Tancock	0.0	First version
01-JAN-2025	Neil Tancock	1.0	Approved
01-APR-2025	Neil Tancock	1.1	Updated to reflect new method of adding email to Android phones using the GMail app instead of the old native email app

--------------------------------------------<START OF DOCUMENT> -------------------------------------------- 

Follow these steps to configure a SmarterMail IMAP connection on an Andriod device
Note:  We will have sent you your email hostname, username and password in a welcome email.  Please have that to hand before starting this procedure.  If you don't have itit, please contact us and we will re-send it to you.

1. EmailMail you password
   Make certain you leave SSL checked
   Make certain LOGIN REQUIRED is selected
   Click OK
   Your IMAP Android e-mail account is now complete

   1. Open your AndroidSettings E-Mailon applicationsyour Selectphone: My	2. Scroll down and click Accounts Select& sync:
   3. Click on Add accountaccount: Select	4. Select OK Enter an account name (can be anything) Enter your name and e-mail address. Click OK If you see an option at the bottom for Manual Setup then click on it. Personal For(IMAP) incoming
   Server 5. Select IMAP mail server. Server: Your mail server hostname Port: 993 Username: EnterAdd your FULL email address (i.e.and click [Next]: myname@mydomain.com) Password:	6. Enter your e-mailpassword accountand passwordclick Make[Next]: certain
   7. leaveOn SSLIncoming checkedserver Clicksettings, OK. change For outgoing Mailthe Server SMTPto mail.firstclass-support.co.uk and click [Next]	8. On Outgoing server setsettings, Yourchange mailthe serverSMTP hostnameServer Port:to 465 mail.firstclass-support.co.uk Username:and Enterclick [Next]:
   9. On Account options, change nothing and click [Next]:	10.  That's it - your FULLemails emailare addressnow (IE:: myname@mydomain.com) Password: Enterin your e-mailGmail accountapp:

   --------------------------------------------<END OF DOCUMENT> -------------------------------------------- 

   Need help?  Get in touch!

   You can call us on 01752 373000, option 2 or, if you are on Number Club, just call extension 3001 You can email us at hub@safeharboursupport.com You can chat & Collaborate with us at https://kite.wildix.com/nc-a12/3001 You can Whatsapp us right here: https://wa.me/441752373000