65.047 How to configure SmarterMail on the Android Gmail app using IMAP

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Document Name	65.047 How to configure SmarterMail on the Android GMail using IMAP
Version	v1.1 Current
Author	Neil Tancock, IT Services (Safeharbour Support Ltd), neil@safeharboursupport.com
Approval	Safeharbour Support
Approval date	01-APR-2025	Review date	31-MAR-2027
Absract	SmarterMail users can sync their email to their Android GMail app by configuring an IMAP account. With an IMAP account, you will create a two-way sync between SmarterMail and the device, where all emails folders are synced. This means that when you log into the SmarterMail Web interface, actions you performed within the Mail app on your iPhone or iPad will automatically appear in the Web interface, and vice versa.
Scope	This document applies to all clients of Safeharbour Support Ltd
Inputs	None
Outputs	None

Change Control

Date	Author	Version	Change
01-APR-2025	Neil Tancock	0.0	First version
01-APR-2025	Neil Tancock	1.0	Approved

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Follow these steps to configure a SmarterMail IMAP connection on an Andriod device
Note: We will have sent you your email hostname, username and password in a welcome email. Please have that to hand before starting this procedure. If you don't have it, please contact us and we will re-send it to you.

1. Open your Settings on your phone:	2. Scroll down and click Accounts & sync:
3. Click on Add account:	4. Click on Personal (IMAP)
5. Add your email address and click [Next]:	6. Enter your password and click [Next]:
7. On Incoming server settings, change the Server to mail.firstclass-support.co.uk and click [Next]	8. On Outgoing server settings, change the SMTP Server to mail.firstclass-support.co.uk and click [Next]:
9. On Account options, change nothing and click [Next]:	10. That's it - your emails are now in your Gmail app: