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65.033 Making calls, answering calls, call hold and call transfer
Docs Document Control Document Name 65.033 Making calls, answering calls, call hold and call transfer Version v1.0 Current Author Neil Tancock, IT Services (Safeharbour Support Ltd), neil@safeharboursupport.com Ap...
65.034 Conferencing calls together
Docs Document Control Document Name 65.034 Conferencing calls together Version v1.0 Current Author Neil Tancock, IT Services (Safeharbour Support Ltd), neil@safeharboursupport.com Approval Safeharbour Suppor...
65.037 Setting up a Conference
Docs Document Control Document Name 65.037 Setting up a Conference Version v1.0 Current Author Neil Tancock, IT Services (Safeharbour Support Ltd), neil@safeharboursupport.com Approval Safeharbour Support ...
65.036 Video Conferencing options
Docs Document Control Document Name 65.036 Video Conferencing options Version v1.0 Current Author Neil Tancock, IT Services (Safeharbour Support Ltd), neil@safeharboursupport.com Approval Safeharbour Support ...
CDR View
Call Detail Reporting (CDR) is a powerful tool that can be added to the accounts of those supervising or reporting on call centre activities. You can: Analyse calls by agent or group Analyse inbound and outbound calls Inspect talk time and ring time for inbou...
Wildix App for iOS user guide
iOS Collaboration Mobile APP Login Launch the app: Domain: PBX IP or Domain name Note: you can enter the PBX name, wildix.com is added automatically User name:Extension / User name / Email address Password...
Wildix Android Collaboration Mobile App
Android Collaboration Mobile APP Login Launch the app: Domain: PBX IP or Domain name Note: you can enter the PBX name, wildix.com is added automatically User name:Extension / User name / Email address Password: WEB password of a user f...
Set Active Device on Wildix
Logging Into Collaboration Head over to your Wildix Domain to login to collaboration. This will usually be https://companyname.wildixin.com/ Setting your active device You can select your active device by clicking the drop down next to the call button, ...