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65.033 Making calls, answering calls, call hold and call transfer
Docs Document Control Document Name 65.033 Making calls, answering calls, call hold and call transfer Version v1.0 Current Author Neil Tancock, IT Services (Safeharbour Support Ltd), neil@safeharboursupport.com Ap...
65.034 Conferencing calls together
Docs Document Control Document Name 65.034 Conferencing calls together Version v1.0 Current Author Neil Tancock, IT Services (Safeharbour Support Ltd), neil@safeharboursupport.com Approval Safeharbour Suppor...
65.037 Setting up a Conference
Docs Document Control Document Name 65.037 Setting up a Conference Version v1.0 Current Author Neil Tancock, IT Services (Safeharbour Support Ltd), neil@safeharboursupport.com Approval Safeharbour Support ...
65.036 Video Conferencing options
Docs Document Control Document Name 65.036 Video Conferencing options Version v1.0 Current Author Neil Tancock, IT Services (Safeharbour Support Ltd), neil@safeharboursupport.com Approval Safeharbour Support ...
CDR View
Call Detail Reporting (CDR) is a powerful tool that can be added to the accounts of those supervising or reporting on call centre activities. You can: Analyse calls by agent or group Analyse inbound and outbound calls Inspect talk time and ring time for inbou...
Wildix App for iOS user guide
iOS Collaboration Mobile APP Login Launch the app: Domain: PBX IP or Domain name Note: you can enter the PBX name, wildix.com is added automatically User name:Extension / User name / Email address Password...
Wildix Android Collaboration Mobile App
Android Collaboration Mobile APP Login Launch the app: Domain: PBX IP or Domain name Note: you can enter the PBX name, wildix.com is added automatically User name:Extension / User name / Email address Password: WEB password of a user f...
Set Active Device on Wildix
Logging Into Collaboration Head over to your Wildix Domain to login to collaboration. This will usually be https://companyname.wildixin.com/ Setting your active device You can select your active device by clicking the drop down next to the call button, ...
Wildix Feature Codes
Summary Feature Codes tell the phone system to do something useful, such as record a call or forward your calls. Here are some useful codes: Code Action *1 Start and Stop recording the current call *2 Pause recording. If you are recording a call you c...
65.001 How to stop Acrobat opening PDF files and choose another app to open them
Docs Document Control Document Name 65.001 How to stop Acrobat opening PDF files and choose another app to open them Version v1.0 Current Author Neil Tancock, IT Services (Safeharbour Support Ltd), neil@safeharboursuppor...
65.002 Outlook: Change path of Outlook OST file in the registry
Docs Document Control Document Name 65.002 Outlook: Change path of Outlook OST file in the registry Version v1.0 Current Author Neil Tancock, IT Services (Safeharbour Support Ltd), neil@safeharboursupport.com Appro...
65.003 Windows 11 Start Button and Search box unresponsive
Docs Document Control Document Name 65.003 Windows 11 Start Button and Search box unresponsive Version v1.0 Current Author Neil Tancock, IT Services (Safeharbour Support Ltd), neil@safeharboursupport.com Approval ...