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65.034 Conferencing calls together

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Document Control 

Document Name 

65.034 Conferencing calls together

Version 

v1.0 Current

Author 

Neil Tancock, IT Services (Safeharbour Support Ltd), neil@safeharboursupport.com 

Approval 

Safeharbour Support 

Approval date 

01-JAN-2025 

Review date 

31-DEC-2027 

Absract 

None

Scope 

This document applies to all clients of Safeharbour Support Ltd

Inputs 

None 

Outputs 

None

 

Change Control 

Date 

Author 

Version 

Change 

02-DEC-2024 

Neil Tancock 

0.0 

First version

01-JAN-2025 

Neil Tancock 

1.0 

Approved 


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Call conferencing is a powerful tool that can save a lot of time and effort and can shorten the time it takes to resolve an issue or close a sale, for example.

We're all familiar with Call Transfer - the ability to put a caller on hold and then transfer them to a third party.  When the third party accepts the call, you drop out and the other two remain connected.

With Call Conferencing, you don't drop out of the call.  All three people are connected together in one call.

A short video on Call Conferencing


The third party can be another extension on the phone system or an external number.

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