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65.035 Wildix Chat

Docs

Document Control 

Document Name 

65.035 Wildix Chat

Version 

v1.0 Current

Author 

Neil Tancock, IT Services (Safeharbour Support Ltd), neil@safeharboursupport.com 

Approval 

Safeharbour Support 

Approval date 

01-JAN-2025 

Review date 

31-DEC-2027 

Absract 

Using Chat you can send and receive messages, files and post-its to other users.  This works on Collaboration and the mobile app so you are never out of touch.

Scope 

This document applies to all clients of Safeharbour Support Ltd

Inputs 

None 

Outputs 

None

 

Change Control 

Date 

Author 

Version 

Change 

02-DEC-2024 

Neil Tancock 

0.0 

First version

01-JAN-2025 

Neil Tancock 

1.0 

Approved 


--------------------------------------------<START OF DOCUMENT> -------------------------------------------- 

Using Chat you can send and receive messages, files and post-its to other users.  This works on Collaboration and the mobile app so you are never out of touch.  You can initiate an instant message session from many parts of Collaboration:

  • From Search field:
    Enter the colleague name/ extension and select Chat from the drop-down menu.
  • From Colleagues / Feature keys:
    Mouse over a colleague and click on Chat icon, or right-click on a colleague and select Chat
  • From History:
    Right-click on a colleague and select Chat
  • From call dialog during a call:
    Select Other -> Chat in call dialog

c14.png

Once you have started an instant message session, the messaging tab opens and you can start typing your message and use chat input options:

c15.png

  • Click on the push pin to send the user a post-it reminder
  • Click on the microphone to dictate your message
  • Click on the paper clip to send a file or photo
  • Click on the emoji to send an emoji

--------------------------------------------<END OF DOCUMENT> -------------------------------------------- 

Need help?  Get in touch!

You can call us on 01752 373000, option 2 or, if you are on Number Club, just call extension 3001

You can email us at hub@safeharboursupport.com

You can chat & Collaborate with us at https://kite.wildix.com/nc-a12/3001

You can Whatsapp us right here: https://wa.me/441752373000