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65.016 Change or reset your Windows Hello PIN

A PIN is a user-defined set of numbers, or a combination of numbers and letters, that allows you to sign in to your Windows device instead of a password.

Your PIN is securely stored on your device, it isn’t transmitted anywhere, and it isn’t stored on a server. This makes it more secure than a traditional password.

If you want to change your PIN, or need to reset it, you have different options.


Reset your PIN when you aren't signed in
Change or reset your PIN when you're already signed in

You can use the Settings app to change your PIN.

  1. In the Settings app  on your Windows device, select Accounts Sign-in options or use the following shortcut:

    Sign-in options

  1. Select PIN (Windows Hello) Change PIN , and then follow the instructions. You must enter your old PIN in order to change to a new one

  • If you forgot your PIN, select I forgot my PIN and follow the directions to verify your account and create a new one

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You can call us on 01752 373000, option 2 or, if you are on Number Club, just call extension 3001

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Document Control 

Document Name 

65.016 Change or reset your Windows Hello PIN

Version 

v1.0 Current

Author 

Neil Tancock, IT Services (Safeharbour Support Ltd), neil@safeharboursupport.com

Approval 

Safeharbour Support 

Approval date 

01-JAN-2025 

Review date 

31-DEC-2027 

Absract 

None

Scope 

This document applies to all clients of Safeharbour Support Ltd

Inputs 

None 

Outputs 

None

 

Change Control 

Date 

Author 

Version 

Change 

02-DEC-2024 

Neil Tancock 

0.0 

First version

01-JAN-2025 

Neil Tancock 

1.0 

Approved 

 This is an uncontrolled copy when printed - please refer to the electronic version for the latest version